Like to Make a Complaint ?
To ensure customer satisfaction, we have provided a complaint form for our customers to voice their concerns. Our dedicated team works tirelessly to resolve any issues and prioritize the happiness of our customers.
We value your feedback and strive to continuously improve our services. Thank you for choosing us and we look forward to serving you.
Complaints Procedure
Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy. If you have any comments, suggestions or complaints, please speak to a member of staff. We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you. We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria.
Our Pharmacist will give you further information. You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services. Patient Advice and Liaison Service (PALS) Tel: 08000730907 An independent complaints advocacy service (ICAS) is available to provide advice and support for people who wish to complain about the NHS. Independent Complaints Advocacy Service (ICAS) Tel: 08451203782
Complaint Form
Tell us the problem you are having in as much detail as possible...